While we do not anticipate issues with these services, there is the possibility of intermittent interruptions due to the state-wide emergency and rolling blackouts. If we see that services are impacted, we will notify you as soon as possible.
Some of our support team members have been impacted by the winter storm and rolling blackouts; response times may be extended for non-critical issues through Friday, February 19, 2021.
Contact us through our support line at 972-265-7300, Dial 1 for Support
In the event that all support representatives with other customers, please leave a detailed voice mail regarding your issue and how to contact you. The voicemail will auto-generate a TeamSupport ticket.
We appreciate your patience during our bout with winter weather. Stay warm!