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Utilizing Freeze Ceiling Reports

Purpose

Use this activity to review the following reports associated with a run. You can review reports for a previewed or processed run at any time, but you cannot review reports for a freeze ceiling that has been undone.

True errors, however, must be corrected, as described below.

Caution Caution Icon

If you need to supplement properties to correct errors, after doing so you must rerun the activity Prepare System for Bill/Tax Statement Creation (Activities > Assessment > Levy Functions > Prepare System for Bill/Tax Statement Creation). For more information about this activity, see the Levy Roll and Tax Statement Procedures.

Procedure

  1. Choose Activities > Freeze Ceiling Maintenance.
  2. Right-click the run and choose Reports.
  3. Select one of the reports.
  4. Preview or print the report as required.

Report Messages

For your reference, below is a listing of report messages, and where applicable, associated troubleshooting tips.

Message: Entity is not on property for the previous Tax Year.

Troubleshooting: Add the entity to the selected year.

Message: Entity is not on property for the Tax Year.

Troubleshooting: Add the entity to the selected year.

Message: Entity is not on property for the previous Tax Year.

Description: The exemption existed in the previous year but does not exist in the year after the freeze/refreeze is being processed for.

Troubleshooting: Add the exemption to the year prior to the selected year.

Message: Freeze Ceiling calculated.

Description: The freeze ceiling has been calculated and updated in the system.

Message: Freeze Ceiling calculated but not applied because of the freeze override flag.

Description: The freeze ceiling was calculated, but was not applied to the system because the exemption has the freeze override flag set.

Message: Freeze Ceiling calculation is not enabled for the entity.

Description: The freeze ceiling was calculated, but it was not applied to the system because the entry is not enabled for automatic freeze calculations

Troubleshooting: Open the entity and select the Enable Calculation of Freeze Ceiling check box. For more information, see Setting Up Entities for Freeze Ceiling Calculations. If the freeze/refreeze run is processed, undo it. If the freeze /refreeze run is not processed, redo it.

Message: Freeze Ceiling copied forward

Description: The calculated freeze ceiling is copied forward to the year in the display.

Message: Freeze Ceiling does not exist in the Previous Tax Year.

Description: The property does not have any freeze information in the prior tax year.

Troubleshooting: You need to calculate the freeze ceiling manually.

Message: Freeze Ceiling information unchanged.

Description: Indicates that nothing was changed. The freeze ceiling was calculated, but it was not applied to the system because there were no changes between the current ceiling and the calculated ceiling.

Message: Freeze Ceiling is not offered by Entity for this Freeze Type.

Troubleshooting: Check the entity's exemption and update it if necessary.

Message: No action indicated.

Troubleshooting: Indicates that the freeze is correct and therefore no action is needed.

Message: Previous Tax Year exemption amount info not available.

Troubleshooting: Contact True Automation Client Services.

Message: Previous Tax Year info not available for freeze ceiling calculation.

Troubleshooting: Contact True Automation Client Services.

Message: Property does not exist.

Description: The property is not active in the current year.

Troubleshooting: Open the property in the year selected in the wizard. if it is deleted, then the ceiling cannot be calculated automatically.

Message: Property does not exist for the previous Tax Year.

Description: The property is not active in the previous tax year.

Troubleshooting: Check if the property is deleted or did not exist in the previous year. If either case is true, the ceiling has to be added manually.

Message: Property is in a non-accepted supplement for the previous Tax Year.

Troubleshooting: Accept the supplement group that the property exists in for the year prior to the selected tax year. The Freeze Maintenance Wizard will not process any properties in a non-accepted supplement group, included properties that are individually accepted.

Message: Property is in a non-accepted supplement for the Tax Year.

Troubleshooting: Accept the supplement group that the property exists in for the selected tax year. The Freeze Maintenance Wizard will not process any properties in a non-accepted supplement group, including properties that are individually accepted.

Message: Qualify year for the exemption is equal to or greater than the Tax Year.

Description: The freeze/refreeze process cannot be run on this property because the qualify year is the same as the year being processed.

Troubleshooting: Update the qualify year in the selected year.

Message: Qualify year for the exemption is missing.

Troubleshooting: Updating the qualify year for the exemption. Note: True Automation has a query that can do a mass update for this issue.

Message: Qualify Year for the Exemption is not equal to the Qualify Year in the previous Tax Year.

Troubleshooting: If the owner has changed, then this is not an error. However, if the owner has not changed, then the qualify year should be the same in both years, and you will need to update the qualify year in both years.

Message: Tax Rates are not set for the current Tax Year.

Troubleshooting: Make sure that the entity has tax rates for the current tax year.

Message: Tax Rates are not set for the previous Tax Year.

Troubleshooting: Make sure that the entity has tax rates for the previous tax year so that the freeze can be calculated.

Message: Tax year exemption amount info not available.

Troubleshooting: Contact True Automation Client Services.

Message: Tax Year info not available for freeze ceiling calculation.

Troubleshooting: Contact True Automation Client Services.

Message: Transfer Percentage is not available.

Troubleshooting: Set the transfer percentage for the freeze ceiling in the selected year.