Use this procedure to:
For example, if you need to set up a refund notification letter for owners and need to apply a
Refund Processed Letter Sent event to an owner record when the refund notification letter is printed, then the type for the Refund Processed Letter Sent event needs to be set to OW (Owner) in PACS.ADMIN, and OW (Owner) needs to be specified in the Type field for the refund notification letter in the Letter Details dialog box. For example:
Note When you click Letter Processing Maintenance for the first time, the map file is created, which is necessary for you to add, delete, or modify letters.
Note You specify a value for a flex field when the letter is printed.